Former Contractor Raises Red Flags About West Palm Beach Surplus Recovery Firm
WEST PALM BEACH, FL — A former independent contractor working with a local surplus recovery firm, Rapid Surplus Refund, is coming forward under anonymity to share concerns about the company’s internal practices, citing payment delays, lack of transparency, and restrictive contract terms that raised ethical and legal questions.
The company, which operates in West Palm Beach and throughout Palm Beach County, markets itself as a service helping homeowners and heirs recover surplus funds from foreclosure sales. However, according to the former contractor—identified here only as “Jordan”—the internal experience did not reflect the company’s public image.
“I didn’t receive a paycheck for the first two months I worked there,” Jordan said. “I had to repeatedly follow up just to get paid, and even after that, the delays continued.”
Jordan described a workplace marked by disorganization and insufficient support. One incident involved allegedly lost homeowner checks, for which no documentation or proof was ever provided to confirm delivery or processing.
“When I asked for verification about client payments, I was told checks were lost—but no one could show any tracking or paperwork,” Jordan stated.
The final turning point came when the company began introducing contract terms designed to withhold final payments from contractors who chose to leave.
“They tried to roll out contracts that would let them keep the money for work I had already completed, just because I was considering leaving. That’s when I made the decision to walk away.”
Jordan, who worked as an independent contractor and not an employee, now urges others considering work with companies in the surplus recovery industry to read contracts carefully, document all communications, and stay alert to red flags around payment terms.
This statement is provided as a personal account and does not constitute a formal legal allegation.
Contact:
Submitted by “Jordan” (Name changed for privacy)
No further contact available
